What to Do When Your Veterinarian Makes a Mistake

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Two smiling veterinarians in navy scrubs pose with a border collie and a tabby cat in a bright, welcoming clinic. Most vet visits go smoothly — but when they don't, it's important to know your options. Veterinary malpractice occurs when a veterinarian's negligence causes harm to your pet, and understanding veterinary malpractice examples can help you recognize when something went wrong.

Quick Take

  • Veterinary malpractice occurs when a veterinarian’s negligence or carelessness causes harm or death to your pet.
  • Your first steps include requesting your pet’s medical records, seeking a second opinion, and documenting everything related to the incident.
  • You can file a free complaint with your state veterinary licensing board, pursue small claims court, or hire a lawyer for a formal lawsuit.
  • Most states treat pets as property, so financial recovery is typically limited to veterinary expenses and your pet’s market or replacement value.
  • Pet insurance can help cover corrective treatment, specialist visits, and second opinions if your pet was harmed by a veterinary error.

Human error is a reality in all forms of employment, including veterinary medicine. Not every bad outcome means your vet did something wrong, but when genuine negligence causes harm, you have options. This guide walks you through what veterinary malpractice actually means, how to protect your pet, and the practical steps you can take.

What Is Veterinary Malpractice?

Veterinary malpractice is a form of professional negligence where a veterinarian fails to meet the accepted standard of care, and that failure causes harm to an animal. It follows the same basic framework as human medical malpractice.

To have a valid malpractice claim, you generally need to establish four elements:

  1. Duty of care: The vet agreed to treat your pet, creating a professional relationship.

  2. Breach of standard: The vet’s actions fell below what a competent veterinarian would do in similar circumstances.

  3. Causation: The vet’s substandard care directly caused your pet’s injury or worsened condition.

  4. Damages: You suffered a measurable loss, whether vet bills, the value of your pet, or costs for additional treatment.

Not every bad outcome qualifies as malpractice. The question is whether your vet’s care fell below the standard a competent veterinarian would have provided in similar circumstances.

Common Examples of Veterinary Malpractice

Veterinary malpractice examples span a range of clinical situations:

  • Misdiagnosis or delayed diagnosis that allows a treatable condition to worsen

  • Surgical errors, such as operating on the wrong area, leaving foreign objects inside the animal, or anesthesia mistakes

  • Prescribing the wrong medication or dosage, including miscommunications around pet prescriptions

  • Failure to get informed consent, meaning the vet did not explain the risks of a procedure before performing it

  • Failure to monitor a pet properly during or after surgery or treatment

  • Allowing untrained staff to perform procedures beyond their qualifications

Simple negligence, like a pet escaping through a door left open or being left on a heating pad too long, may not qualify as malpractice but could still be grounds for a negligence claim.

What to Do Right Away If You Suspect Vet Malpractice

If you believe your vet made a serious mistake, these steps can protect both your pet and any future claim:

  1. Get your pet to safety. If your pet is alive and in danger of further harm, move them to a different veterinary practice for evaluation and treatment.

  2. Get a second opinion. Have another veterinarian examine your pet as soon as possible. Their findings can serve as critical evidence. If you’re an Embrace member, contact PawSupport, Embrace’s 24/7 pet helpline, to help you assess the situation quickly.

  3. Request complete medical records. Ask the original vet for a full copy of your pet’s records, including lab results, imaging, surgical notes, and prescriptions. You have a right to these.

  4. If your pet has died, request a necropsy. A necropsy (animal autopsy) can determine the cause of death and provide evidence of whether malpractice contributed. Request this before cremation or burial.

  5. Document everything. Write down a detailed timeline of events while they are fresh. Save all invoices, receipts, photos, and communications with the vet’s office. Note the names of staff members involved. For pet insurance, keeping organized records also makes it easier to submit claims for any corrective treatment.

Your Options: Filing a Complaint, Small Claims, or Lawsuit

Pet owners who believe their vet committed malpractice generally have three paths:

State Board Complaint

Small Claims Court

Formal Lawsuit

Cost to you

Free

Filing fees ($30-$100)

Attorney + expert witness fees ($5,000-$25,000+)

Lawyer needed?

No

No (often prohibited)

Yes

Possible outcome

Disciplinary action against vet’s license

Financial damages (state caps vary, typically $5,000-$10,000)

Financial damages (no cap, but typically modest)

Timeline

Months to over a year

Weeks to months

Months to years

Difficulty

Low

Moderate

High

Many pet owners find that a state board complaint combined with small claims court is the most practical route. Formal lawsuits require expert witnesses and often cost more than you can recover.

How to File a Complaint Against a Veterinarian

Every state has a veterinary licensing board that investigates complaints against licensed veterinarians. The AVMA recommends first trying to resolve concerns directly with the vet or clinic manager. If that does not resolve the issue, you can file a formal complaint.

To file a complaint:

  1. Find your state’s veterinary medical board (search “[your state] veterinary licensing board”).

  2. Download or complete their complaint form online.

  3. Include the veterinarian’s name, a detailed timeline of events, copies of medical records, and any supporting photos or documentation.

  4. Submit the form and wait for acknowledgment.

The board will investigate and may take action ranging from a letter of advice to license suspension or revocation. Boards rarely take severe disciplinary action, and they cannot award financial damages. However, a substantiated complaint creates a record and may encourage the vet’s malpractice insurer to settle if you also pursue a legal claim.

Can You Sue a Vet for Malpractice?

A senior veterinarian and a younger colleague in blue scrubs carefully examine a golden retriever together in a clinical setting. While scenes like this represent the standard of care pet owners expect, veterinary malpractice happens when that standard falls short and a pet is harmed as a result.

Yes, you can sue a veterinarian for malpractice if their negligence, incompetence, or carelessness injured or killed your pet. However, these cases are difficult to win and often cost-prohibitive.

You will likely need an expert witness, typically another veterinarian, to testify that the care your pet received fell below professional standards. Expert witness fees alone can run $2,000 to $5,000 or more. Many attorneys are reluctant to take vet malpractice cases on contingency because the potential recovery is low relative to the costs involved.

Each state has a statute of limitations for malpractice claims, typically one to three years from the date of injury. If you are considering legal action, consult with an attorney who handles animal law sooner rather than later.

Small claims court is often a more practical option. You do not need a lawyer, filing fees are low, and the process moves faster. The trade-off is that recovery amounts are capped by state limits.

How Much Can You Recover in a Vet Malpractice Case?

In most states, pets are legally classified as personal property. That means recoveries are typically limited to:

  • Additional vet bills for corrective treatment

  • Market or replacement value of the pet (often modest, especially for mixed breeds or shelter pets)

  • Special value for trained service animals, show dogs, or breeding animals

For most family pets, the market value may be no more than $200 to $500, which is why lawsuits often feel disproportionate to the legal costs. As one example, a California family spent hundreds of thousands of dollars in legal fees to obtain a $39,000 judgment. For them, the principle and the legal precedent were worth it, but most pet owners cannot absorb that kind of expense.

That said, the legal landscape is slowly shifting. Some courts have begun recognizing that pets have value beyond their purchase price. In a Kansas case, the court found that the “real value of a household pet is noneconomic” and declined to limit damages to market value alone.

Can You Sue a Veterinarian for Emotional Distress?

In most states, you cannot recover damages for emotional distress caused by harm to your pet. Because pets are classified as property, courts generally do not allow emotional distress claims in the same way they would for harm to a person.

There are limited exceptions. If a vet’s conduct was intentional or particularly outrageous, some courts may consider punitive damages or emotional distress claims. A small number of states have passed laws allowing courts to consider a pet’s “sentimental value,” but these exceptions remain rare.

Do Veterinarians Have to Disclose Mistakes?

No state requires veterinarians to report their own mistakes to clients, state licensing boards, or malpractice insurers. This is a notable gap compared to human medicine, where disclosure requirements are more common.

However, the AVMA Trust’s Professional Liability Insurance Trust (PLIT) now supports the disclosure of medical errors by veterinarians, after first checking with their insurer for guidance. According to the AVMA PLIT, complaints against veterinarians’ licenses have risen significantly in recent years.

This represents a shift. For years, veterinary liability insurers advised vets to never admit fault. Studies in human medicine suggest that transparency about errors actually lowers the likelihood of a lawsuit. Some veterinarians who admit mistakes and cover corrective care costs find that clients choose not to pursue legal action.

Chris Green, JD, Animal Legal Defense Fund, tells of a case in Boston, where a dog was overdosed by a factor of 10, leading to blindness. The veterinarian admitted the error – back when that went against common wisdom. He fired the veterinary technician who made the mistake, and he paid for an eye specialist. “No plaintiff’s lawyers I knew in the animal law scene would take that case,” Green says. “Why would anyone want to go after that and penalize the one person who finally does everything right?”

How Pet Insurance Can Help After a Vet Error

While you may end up considering a malpractice suit, your pet’s immediate care is the priority. If your pet needs corrective treatment after a veterinary mistake, those new vet bills can add up quickly. Specialist exams, emergency visits, diagnostics, hospitalization, and follow-up care all carry significant costs.

Embrace’s accident and illness coverage can help cover these corrective treatment expenses. Embrace covers emergency and specialist care, diagnostics, hospitalization, and surgeries for covered accidents and illnesses. There are no networks, so you can visit any licensed veterinarian for a second opinion or corrective care.

Pet insurance will not cover legal fees associated with pursuing a malpractice claim, but it can help manage the medical costs of getting your pet healthy again, which is often the most immediate concern.

FAQs About Veterinary Malpractice