Work at Embrace
We’re a top-rated employer with a passion for culture and a focus on customer satisfaction. Check out our open positions.
Benefits that will make your tail wag
Offering a unique and competitive set of benefits is one of many ways that we show our employees we care.
Flexible PTO policy
Continuing education program
Comprehensive health package
401K with employer contributions
Life, long-term, & short-term disability
Annual bonus program
Frequent events & activities
Pet insurance discount & reimbursement up to $100/month
Work-from-home opportunities
Wellness reimbursement program
A culture of going the extra mile
Embrace’s core values are at the heart of everything we do. From frequent sweepstakes to keep pet parents engaged (and offer a chance to win fun prizes!) to our internal spot bonus program that gives back to Embracers who go above and beyond, we’re always looking for ways to show our appreciation. After all, culture is about the people!
Embrace is proud to be an award-winning employer
Embracing Health, Happiness, and Work-Life Balance
We prioritize our employees’ well-being by offering a range of flexible options and engaging activities. Join team-building events, enjoy healthy meals, and connect through fun, optional activities. Plus, both hybrid and remote work options are available.
Virtual and in-person team activities
Subsidized healthy office lunch program
Virtual and in-person happy hours and game nights
Holiday celebrations
Gourmet coffee machine and snacks
Flexibility to work in a hybrid work environment
In my five years here, I've seen members of my team move up in the company in new roles that emphasize their strengths, and I have seen them given a voice to share opinions and ways to improve our department. This company recognizes hard work, and they prioritize their employees. Oh, and I get to play with dogs at work.
Embrace gives back
We’re based in Cleveland, Ohio and our team loves digging up opportunities to get involved – in our own backyard and on a national scale too. A few ways we give back:
Over half a million dollars donated to charity
Embrace matches all employee charitable giving
Our team members volunteer their time at local non-profits such as Neighborhood Pets (low-cost clinic), the Cleveland Food Bank, and more
We’re proud of our award-winning customer care team
Embrace’s Customer Care Team goes above and beyond for our policyholders and their hard work was rewarded with a 2021 International Service Excellence Award in the Division of a Medium Business by the Customer Service Institute of America.
Our claims team is the cat's meow
Claims adjuster
Attention Registered Veterinary Technicians: If helping pets is your passion but the clinic setting isn’t for you, we have just what you’re looking for. Our claims team processes thousands of claims per week and helps our policyholders get their pets the best care.
Claims admin
Processing claims couldn’t happen without our beloved Claims Admins. This position ensures that claims are set up correctly, that we have what we need to process them, and does the follow-up to get what we need in a timely manner.
Embrace events and activities
While we work hard at Embrace – we like to play hard too. Taking a step back to relax helps us recharge so we can consistently do our best work. Notable Embrace events include:
Holiday decorating
Company potlucks
Halloween costumes
Volunteering
Holiday party
Weekly happy hours
Sponsored events
