Work at Embrace
We’re a top-rated employer with a passion for culture and a focus on customer satisfaction. Check out our open positions.
A Culture of Going the Extra Mile
Embrace’s core values are at the heart of everything we do. From frequent sweepstakes to keep pet parents engaged (and offer a chance to win fun prizes!) to our internal spot bonus program that gives back to Embracers who go above and beyond, we’re always looking for ways to show our appreciation. After all, culture is about the people!
Wonder what keeps Embracers smiling?
Flexible PTO policy
Work from home opportunities
Annual Bonus Program
Wellness reimbursement program
Frequent events & activities
Benefits That Will Make Your Tail Wag
Offering a unique and competitive set of benefits is one of many ways that we show our employees we care.
Our benefits offering includes:
Continuing education program
Comprehensive health package that starts the day you do
401K with employer contributions
Life, long-term, & short-term disability
Pet insurance discount & reimbursement up to $75/month
COVID-19: How We’ve Adapted
In March 2020, the world as we knew it changed – and Embrace had to change with it. Luckily, we’ve always allowed our team to work from home, so the transition wasn’t too dramatic. Here’s what you can expect from Embrace as we adjust to this new normal:
Our team is fully remote & will stay that way at least through the end of 2020
Our pets make regular appearances during video meetings (& we wouldn’t have it any other way)
Happy hours still happen, they’re simply virtual instead of in person
Teams find new ways to connect, like virtual game nights, socially-distanced dog walks, & more
Embrace Gives Back
We’re based in Cleveland, Ohio and our team loves digging up opportunities to get involved – in our own backyard and on a national scale too. A few ways we give back:
For every policy sold, Embrace donates $2 to a pet-related charity
Embrace matches all employee charitable giving
Our team members volunteer their time at local non-profits such as Neighborhood Pets (low-cost clinic), the Cleveland Food Bank, and more
In my five years here, I've seen members of my team move up in the company in new roles that emphasize their strengths, and I have seen them given a voice to share opinions and ways to improve our department. This company recognizes hard work, and they prioritize their employees. Oh, and I get to play with dogs at work.
We’re Proud of our Award-winning Customer Care Team
Embrace’s Customer Care Team goes above and beyond for our policyholders and their hard work was rewarded with a 2019 International Excellence Award Service Champion Award.
Our Claims Team is the Cat's Meow
Claims Adjuster
Attention Registered Veterinary Technicians: If helping pets is your passion but the clinic setting isn’t for you, we have just what you’re looking for. Our claims team processes thousands of claims per week and helps our policyholders get their pets the best care no matter the cost.
Claims Admin
Processing claims couldn’t happen without our beloved Claims Admins. This position ensures that claims are set up correctly, that we have what we need to process them, and does the follow-up to get what we need in a timely manner.
Top-rated Workplace in Northeast Ohio
Embrace has been recognized numerous times as a top workplace in Northeast Ohio, an achievement that wouldn’t have been possible without our passionate employees and dedicated leadership team.
(Pre-COVID) Embrace Events and Activities
While we work hard at Embrace – we like to play hard too. Taking a step back to relax helps us recharge so we can consistently do our best work. Notable Embrace events include:
Holiday Decorating
Company Potlucks
Halloween Costume Contest
Volunteering
Holiday Party
Weekly Happy Hours
Sponsored Events
Team Outings
Open Positions
Looking for a fulfilling job in a growing industry? Check out our available positions below.