Email scam using Embrace Pet Insurance as a lure - bah!

You know you've made it when internet fraud artists start to use your company and its logo to give credibility to their scams.

I would never have believed Embrace would be used in such a way but check out the email below (logos used were inserted as shown for both Embrace and VPI.)

We received it from someone inquiring about our product for shipping the pet she had just purchased online. She was a little disappointed to find out she'd be scammed, so we asked her to pass on the email she had received so others don't fall for the same scheme. The email is in its entirety below (with her personal info removed.)

Just for future reference...

  • If someone is trying to sell you a purebred dog from Cameroon online, it's a scam.
  • If any of the companies this person mentions don't exist with even a cursory search on Google, it's a scam.
  • If the email then asks you for more money to deliver the pet, it's a scam.
  • If the email is in capital letters all the way through, it's a scam.

You can find other examples of the same scam just by going to Google and typing in Cameroon Pet Scam

If you are desperate for a purebred dog but can't afford to buy from a breeder direct, you might consider adopting a pet from a breed rescue group here in the US. There's a list of them on the AKC's website and you can search online for clubs in your area.



From: contact-vpi@insurer.com

To:
CC:
Date: Thu, 9 Oct 2008 10:00:59 -0500
Subject: URGENT NOTIFICATION ON PARCEL No ##########/##


***REFUNDABLE INSURANCE REQUIRED FOR PARCEL No ##########/##***

HERE IS THE EMBRACE VETERINARY PET INSURANCE (EVPI) AND HEALTH CARE DEPARTMENT OF THE DOUALA AIRPORT (DLA),CAMEROON WORKING IN COLLABORATION WITH THE AMERICAN KENNEL CLUB (AKC). ALL OF OUR SIRES ARE CERTIFIED THROUGH THE AKC DNA CERTIFICATION PROGRAM. WE GUARANTEE THE PURE BREED YORKSHIRE TERRIER PUPPY SISI JOJO.

ATTENTION:

I AM DR ANGELLO DANIEL, INSPECTORATE OF OF THE EMBRACE VETERINARY PET INSURANCE CAMEROON AND PET HEALTH CARE DEPARTMENT WISHES TO INFORMS YOU THAT YOUR DOG (YORKSHIRE TERRIER PUPPY) FROM MR ACHUE SERGE IS NOW REGISTERED AND HAS BEEN CHECKED TO MEET THE INTERNATIONAL REQUIREMENT FOR SHIPPING. ALSO, ALL HEALTH PAPERS ARE AVAILABLE AND THE PUPPY HAS BEEN CONFIRM AND ACCEPTED TO LEAVE CAMEROON TO CALIFORNIA USA.

GENERAL HEALTH INSURANCE WARRANTY....

YOUR PET IS GUARANTEED TO BE HEALTHY, THAT IS TO SAY THERE ARE NO HEALTH PROBLEMS. HOWEVER FOR THIS WARRANTY TO BE EFFECTIVE, YOU MUST:

-TAKE YOUR PET TO A LICENSED VETERINARIAN PROMPTLY AND PET INSURANCE HELPS YOU MANAGE UNEXPECTED BILLS FROM VETERINARY UPON THE ARRIVAL OF YOUR DOG.

-NOTIFY ME WITHIN FORTY EIGHT (48) HOURS FROM THE TIME OF SHIPMENT OF ANY MAJOR PROBLEM. UNDER NO CIRCUMSTANCES HOWEVER WILL I BE RESPONSIBLE FOR ANY EXPENSES INCURRED.

-WE HAVE DESIGNED A SIMPLE CLAIMS PROCESS TO MAKE SURE YOU GET YOUR REIMBURSEMENT AS QUICKLY AS POSSIBLE.

THE FLIGHT HAS ALREADY BEEN PAID. THE PUPPY WENT IN FOR CHECKED-UP AT THE AIRLINES INSURANCE AND HEALTH CARE CHECKING DEPARTMENT OF THE DOUALA AIRPORT (DLA) LITTORAL ,CAMEROON AND WE JUST DISCOVERED THE FOLLOWING.

1: REFUNDABLE PET INSURANCE. THE EVI REIMBURSEMENT PAPERS FOR THE PUPPY HAS TO BE PAID BEFORE SHIPPING. WE REQUIRE THE INSURANCE REIMBURSEMENT COST FOR THE SAFETY OF THE PET ON THE FLIGHT IN CASE OF ANY PROBLEM AS THE PUPPY WILL BE TAKING A TRANSIT FLIGHT AT VARIOUS TERMINALS. THE INSURANCE COST IS REFUNDED BY THE DELIVERY AGENT UPON HIS/HER ARRIVAL FOR THE HOME DELIVERY OR AIRPORT PICK UP.

AN EMBRACE PET INSURANCE POLICY PROVIDES REIMBURSEMENT COVERAGE FOR YOUR PETS ELIGIBLE MEDICAL TREATMENTS, SURGERIES, LAB FEES, X-RAYS, PRESCRIPTIONS AND MORE, SO THAT YOU CAN MAKE OPTIMAL HEALTH CARE DECISIONS FOR YOUR PET BASED ON YOUR VETERINARIAN'S RECOMMENDATION, RATHER THAN ON THE COST OF TREATMENT.

THE INSURANCE COST IS REFUNDED BACK UPON PRESENTATION OF A VALID IDENTIFICATION PAPER BE IT A DRIVERS LICENSE OR SOCIAL SECURITY CARD. WE JUST NEED THIS INSURANCE AS A COVER FOR THE PUPPY ON TRANSIT........ THIS IS A REQUIRED PET INSURANCE AND IS VALID FOR 6 MONTHS PERIOD.

2: PETS CHECKED UP. ALL PETS AND ANIMALS ARE CHECKED UP AT THE PET BAGGAGE DEPARTMENT PRIOR TO SHIPMENT. A VET DOCTOR IS RESPONSIBLE FOR THIS AND IT IS DONE TO ENSURE THE PUPPY HAS MEET UP WITH INTERNATIONAL REGULATIONS ON ALL VET CERTIFICATES AND HEALTH PAPERS.

A: TO MAKE SURE THAT YOUR DOG IS UP TO DATE ON ALL VACCINATION.
B: IT WILL HELP TO KNOW IF THE PUPPY HAS ALL THE RABIES SHOTS OR NOT.
C: WILL HELP TO KNOW THAT THE PUPPY HAS ALL AVAILABLE HEALTH PAPERS AND CERTIFICATE TO MAKE SURE THAT NO QUARANTINE WILL TAKE PLACE WHEN THE ARRIVE IN USA. ALL THE ABOVE HAS BEEN DONE AND THE PUPPY HAS BEEN CONFIRMED FOR SHIPPING.

THE PUPPY TOOK SOME VACCINES THAT HAS TO ENABLE HIS SAFETY ON THE FLIGHT. ALL THESE IS TO ENSURE THE SAFETY OF YOUR DOG UPON ARRIVAL AND DELIVERY. YOUR PUPPY HAS NOT BEEN PUT ON THE FLIGHT BECAUSE OF THE REFUNDABLE INSURANCE AND VACCINES;

-REFUNDABLE INSURANCE............................................$388.00 (Refundable)
-VACCINES AND BILLING FOR THE TEST BY VET.......$100.00 (Non-Refundable)
TOTAL.......................................................................................................$488.00 (OF WHICH $388.00 WILL BE REFUNDED TO YOU IN FULL AND CASH UPON DELIVERY).

NAME OF PUPPY IS SISI JOJO, IN TRAVEL CRATE NO: ZHP-013H1200, HEADING TO MINETA SAN JOSE INTERNATIONAL AIRPORT (SJC) WITH REGISTRATION CODE ##########/## TO THE FOLLOWING ADDRESS:

[name of people buying the puppy]
ADDRESS: CALIFORNIA
MINETA SAN JOSE INTERNATIONAL AIRPORT (SJC)
EMAIL: [their email]
PHONE: [their phone number]

THE YORKSHIRE TERRIER PUPPY IS IN GOOD HEALTH BUT THE RECENT INTERNATIONAL POLICY ON PETS IMPORT DEMANDS, THAT A TEST HAS TO BE CONDUCTED ON THE ANIMALS BEFORE TRANSPORTATION. FOR THE PAYMENT, WE HAVE BEEN FACING DIFFICULTIES DEBITING CREDIT CARDS ,SO YOU ARE REQUIRED TO USE OUR OTHER OPTION WHICH IS WESTERN UNION MONEY TRANSFER SINCE WE ALSO HAVE THE SERVICE IN OUR SECTOR.

BELOW IS OUR MONEY TRANSFER ADDRESS TO THE EMBRACE VET PET INSURANCE, CAMEROON.

NAMES: LAURA MAHH.
ADDRESS: 77 Carrefour Arkasia, Apat 3.
STATE/CITY: LITTORAL/DOUALA.
POSTCODE: 00237-7720 3889
COUNTRY: CAMEROON.
TEST QUESTION:URGENTLY?
ANSWER:NEEDED.

AS SOON AS PAYMENT IS DONE, GET BACK TO US FOR PAYMENT CONFIRMATION AND WE SHALL ISSUE YOU A RECEIPT FOR THE REFUNDABLE. GET BACK TO US WITH THE PAYMENT DETAILS (MTCN) AFTER THE MONEY HAS BEEN SENT SO THAT WE CAN SEND YOU THE FLIGHT AND PICKUP DETAILS OF YOUR PUPPY.

N.B. YOU ARE ADVISED TO KEEP A COPY OF THE TRANSFER RECEIPT AS YOU WILL BE REQUIRED TO SHOW THAT ALONG WITH YOUR IDENTIFICATION PAPER BEFORE REIMBURSEMENT.

HEALTH AND INSURANCE DEPARTMENT.
WE KNOW YOU HAVE A CHOICE
DR ANGELLO DANIEL
INSURANCE AND HEALTH INSPECTOR.
DOUALA INT AIRPORT (DLA)
CAMEROON 00237
+237-7720-3889
contact-vpi@insurer.com
Stolen_vpi_logo

While you can't predict when your pet is going to get sick or injured, you can protect yourself from expensive veterinary bills. Embrace Pet Insurance gives you the freedom to do what’s best for your pet without stressing over the cost. Easily personalize your coverage to fit your budget and your pet’s needs, then visit any vet for nose-to-tail coverage. Check out what the Embrace plan covers or compare pet insurance providers to learn more.

Mind if we pay your vet bills?

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Pet health insurance is administered by Embrace Pet Insurance Agency, LLC and underwritten by one of the licensed insurers of American Modern Insurance Group, Inc., including American Modern Home Insurance Company d/b/a in CA as American Modern Insurance Company (Lic. No 2222-8), and American Southern Home Insurance Company. Coverage is subject to policy terms, conditions, limitations, exclusions, underwriting review, and approval, and may not be available for all risks or in all states. Rates and discounts vary, are determined by many factors, and are subject to change. Wellness Rewards is offered as a supplementary, non-insurance benefit administered by Embrace Pet Insurance Agency in the United States. © 2016 American Modern Insurance Group, Inc.