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24/7 Pet Help Line to answer all your pet questions
Complimentary expert guidance and advice from PawSupport Pet Pros—now offering discounted virtual vet visits and delivered prescriptions through our partnership with Dutch.
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Advice You Can Trust from Real-Life Pet Professionals
PawSupport’s online pet help chat, voice, and video call feature is monitored by Registered Veterinary Technicians with real-life experience working in animal care. These Pet Pros are skilled experts with the knowledge and experience to answer your questions, address your concerns and ease your mind.
3 Easy Options to Access Free and Fast Advice
PawSupport can be accessed easily by all Embrace policyholders. Log in to your account on a desktop or mobile device – no special app required. From there, you will be able to choose from three communication choices:
Live Chat
Get your questions answered by a PawSupport representative in real-time via online chat.
Video Chat
Talk with a pet pro by video chat. The visual element can be helpful in evaluating your pet's illness or injury.
Voice Call
Call PawSupport via the online interface for a quick and easy Q & A with a representative.
NEW — Online Vet Care Through Dutch
We’ve partnered with Dutch, the first veterinary telemedicine company to provide care and prescriptions for all of your pets’ needs — without the stressful trip.
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24/7 access to licensed vets over video chat
Customized prescription treatment plan
Expert advice that saves you time and money
Follow-up care over messaging
Peace of mind during anxious moments