Billing & Payment

You can pay your premiums conveniently via credit card or directly from your bank account. Most pay monthly, but paying annually earns you a discount.

Update Your Billing Information

Interruptions to your premium payments could put your pet's policy at risk of cancellation. Embrace will always email you if we are unable to process your payment.

To update your billing information, log in to your MyEmbrace account (online or in the Embrace Pet Insurance app) or give us a call at (800) 511-9172 (Monday - Friday 8:30 a.m. - 8 p.m. and Saturday 9 a.m. - 1 p.m. ET).

Changing Your Billing Method

You can change your payment method from credit card to electronic checking or vice versa at any time. This update needs to be done via phone. Please give us a call at (800) 511-9172 (Monday - Friday 8:30 a.m. - 8 p.m. and Saturday 9 a.m. - 1 p.m. ET).

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Phone (800) 511-9172 or Fax (800) 238-1042

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Call - (800) 511-9172
Fax - (800) 238-1042

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Pet health insurance is administered by Embrace Pet Insurance Agency, LLC and underwritten by one of the licensed insurers of American Modern Insurance Group, Inc., including American Modern Home Insurance Company d/b/a in CA as American Modern Insurance Company (Lic. No 2222-8), and American Southern Home Insurance Company. Coverage is subject to policy terms, conditions, limitations, exclusions, underwriting review, and approval, and may not be available for all risks or in all states. Rates and discounts vary, are determined by many factors, and are subject to change. Wellness Rewards is offered as a supplementary, non-insurance benefit administered by Embrace Pet Insurance Agency in the United States. © 2016 American Modern Insurance Group, Inc.