Update Your Billing Information
Interruptions to your premium payments could put your pet's policy at risk of cancellation. Embrace will always email you if we are unable to process your payment.
To update your billing information, log in to your MyEmbrace account (online or in the Embrace Pet Insurance app) or give us a call at (800) 511-9172 (Monday - Friday 8:30 a.m. - 8 p.m. and Saturday 9 a.m. - 1 p.m. ET).
Changing Your Billing Method
You can change your payment method from credit card to electronic checking or vice versa at any time. This update needs to be done via phone. Please give us a call at (800) 511-9172 (Monday - Friday 8:30 a.m. - 8 p.m. and Saturday 9 a.m. - 1 p.m. ET).