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Pet Insurance & Pre-existing Conditions

If your pet has or had any condition, whether diagnosed by your veterinarian or not, before enrolling, it is considered pre-existing.

Before signing up, it is important to understand the difference between pre-existing conditions deemed curable and incurable.

Pre-existing Conditions That Embrace Considers Curable

If your cat or dog has had any of the following prior to enrolling in an Embrace plan any related recurrence will be excluded for 12 months from the date of the last episode:

  • Respiratory infections
  • Urinary tract infections
  • Vomiting and/or diarrhea
  • Bladder infections
  • Other curable conditions

If your pet's medical history shows no further episodes subsequent to this then, at our discretion, we will reinstate coverage for these conditions.

Pre-existing Conditions That Embrace Considers Incurable

If your cat or dog has had any of the following prior to enrolling in an Embrace plan they (and any related conditions) will be permanently excluded under your pet insurance policy:

  • Any orthopedic condition including but not limited to luxating patellas, hip dysplasia, elbow dysplasia, and OCD
  • Orthopedic illness or injury on the opposite side of a prior injury. See the example below.
  • Allergies
  • Cancer
  • Diabetes
  • Lipomas or skin lumps
  • Hyperthyroidism or hypothyroidism
  • Urinary or bladder crystals or blockages
  • Other chronic conditions

Some Specific Examples

  • Your dog tore her right cruciate ligament before you bought your policy. She then tears the left cruciate ligament 2 years into the policy. The left cruciate tear is a pre-existing condition.
  • Your cat had a bout of diarrhea from Giardia eight months prior to enrolling. Two months into the policy term, he has diarrhea again and your veterinarian does not know the cause except she has ruled out Giardia. The diarrhea would be covered.
  • If your pet has been diagnosed or treated for cancer prior to being insured, further incidences of any type of cancer in any location in the body are excluded. This exclusion also includes any conditions that are a direct result of the cancer.
  • Your cat was limping 2 weeks prior to being insured and your veterinarian didn’t know what caused it. After your waiting period has expired, your cat is limping again. The limping would be a pre-existing condition.

Your Website Says You Cover My Pet's Condition

You’ll see lots of stories on our website about claims we’ve paid. These claims were paid because the conditions were not pre-existing when the pets first enrolled with Embrace.

Have You Visited Your Vet in the Last 12 Months?

Your policy terms and conditions require you to have a documented visit to the vet in the 12 months before you purchased your policy. If not, your pet must be examined and documented by a veterinarian for your coverage to start. You should get this done as soon as possible so you don't find yourself without coverage just when you need it most.

Still Not Sure?

Not everything is black and white when it comes to your pet's health. We try hard to be honest and upfront about what we consider pre-existing before you enroll.

For peace of mind about your pet's coverage we recommend you ask us to conduct a medical history review after you enroll your pet.

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