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Policy Support

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How Embrace Works for You

We promise to offer genuine support and certainty when you need it most through:

  • Compassionate customer care
  • Timely claims processing
  • MyEmbrace customer account for round-the-clock policy management
  • The Embrace Pet Insurance mobile app for on-the-go pet parents
  • Online claim submission
  • A 24/7 Pet Health Line brought to you by PawSupport
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Dog and cat together

Embrace Pet Insurance Policy Resources

We hope your pet stays healthy so you don’t have to use your policy too soon, but here you’ll find resources for every policy question. From what the waiting periods are to how to file a claim, we want to make your pet insurance experience as easy as can be.

24/7 Online Account Access

Designed with our pet parents in mind, MyEmbrace streamlines the Embrace Pet Insurance experience, making it quick and easy to manage your policy. It's your one-stop shop for all things Embrace Pet Insurance.

Submit a Claim

Submit a Claim

   Change coverage icon

Review & Change Coverage

   Claim Statues

Check Claims Statuses

   Add New pet

Add a New Pet

   Update payment

Update Payment Details

   Contact icon

Contact Customer Care Team

Embrace Mobile App

Manage your policy anytime, anywhere with the Embrace Pet Insurance mobile app for your iOS and Android devices.

Whether you’re on-the-couch or on-the-go, you can access your MyEmbrace account and all of its features on the Embrace Pet Insurance mobile app.

Download the app today to keep your MyEmbrace customer account right in your pocket.

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App on Phone
Mind if we pay your vet bills?

Contact Us

Phone (800) 511-9172 or Fax (800) 238-1042

Download Our Mobile App

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Connect with Us

Pet health insurance is administered by Embrace Pet Insurance Agency, LLC and underwritten by one of the licensed insurers of American Modern Insurance Group, Inc., including American Modern Home Insurance Company d/b/a in CA as American Modern Insurance Company (Lic. No 2222-8), and American Southern Home Insurance Company. Coverage is subject to policy terms, conditions, limitations, exclusions, underwriting review, and approval, and may not be available for all risks or in all states. Rates and discounts vary, are determined by many factors, and are subject to change. Wellness Rewards is offered as a supplementary, non-insurance benefit administered by Embrace Pet Insurance Agency in the United States. © 2020 American Modern Insurance Group, Inc.  + Wellness Rewards not available in Rhode Island.