Embrace Partners with PawSupport for 24/7 Pet Help Line

Cleveland, Ohio (October 1, 2019) - Customer fixation is a top priority to Cleveland-based pet insurance company, Embrace Pet Insurance, which is why they have partnered with PawSupport to give policyholders access to Pet Pros anytime, anywhere.

PawSupport is a pet help line that provides pet parents real-time access to Pet Pros for guidance on when, where, and how to use pet healthcare resources appropriately. PawSupport is available through MyEmbrace, Embrace's online customer account, on desktop and mobile devices.

Embrace policyholders can reach a Pet Pro at PawSupport 24/7 via online chat and email, and there is even a video chat option. The Pet Pros at PawSupport can help with pet-related questions including:

  • Medication concerns

  • Vitamins and supplements

  • Holistic care options

  • Emergencies

  • Poisons and toxins

  • Possible symptoms

  • Managing chronic conditions

  • Wellness care

  • Behavioral issues

  • Exercise

  • Lab results

  • Diet

  • and more

"Embrace is more than just a pet insurance company," said David Rodgers, VP of Marketing at Embrace Pet Insurance. "We are also a valuable resource for pet parents. By partnering with PawSupport, we now have more opportunities to connect with pet owners to help them get the best care for their pets."

This new policy perk from Embrace Pet Insurance follows just months after the release of their Embrace Pet Insurance mobile app for Android and iOS devices.

About Embrace Pet Insurance

Embrace Pet Insurance is a top-rated pet health insurance provider for dogs and cats in the United States. Embrace offers one simple yet comprehensive accident and illness insurance plan that is underwritten by American Modern Insurance Group, Inc. In addition to insurance, Embrace offers Wellness Rewards, an optional preventative care product that is unique to the industry. Wellness Rewards reimburses for routine veterinary visits, grooming, vaccinations, training, and much more with no itemized limitations. Embrace is a proud member of the North American Pet Health Insurance Association (NAPHIA) and continues to innovate and improve the pet insurance experience for pet parents across the country. For more information about Embrace Pet Insurance, visit https://www.embracepetinsurance.com or call (800) 511-9172