The Embrace Team

The reason we got into the pet insurance business was to change it. We couldn't do this without the outstanding team that makes Embrace, well, Embrace. Click on a name to read more.

 

Executive

Laura Bennett Chief Executive Officer & Co-founder
Alex Krooglik President, Chief Marketing Officer & Co-founder
Dr. Rex Riggs, DVM Veterinary Advisor

Business Operations

Christopher Hagesfeld Director, Customer Satisfaction
Laura Hay, CPA Controller
Melissa Ing Business Process Manager
Shawn Brown Senior Actuarial Analyst
Sarah Pels Claims Analyst
Mike Lambert Financial Coordinator

IT Development

Rich Hessinger Senior Software Engineer
Jonathan Mis Senior Software Developer

Internet Marketing

Matt Aster Director, Internet Marketing
Scott Sharp Web Marketing Manager
Dr. Debra Primovic, DVM petplace.com Editor in Chief
Sara Radak Content Strategist

Veterinary Outreach

Katie Huneke Director, Veterinary Outreach
Chrissy McGregor Veterinary Account Rep
Alison Anderson Veterinary Account Rep
Jessica SternVeterinary Account Rep
Courtney Boucher Veterinary Account Rep
Diana Grutzmacher Veterinary Account Rep
Annie Moyer Veterinary Account Rep
Jenny Markus Veterinary Account Rep
Kristin Happ Veterinary Account Rep
Krystal Durlewanger Veterinary Account Rep
Viveca Santisteban Veterinary Account Rep

Marketing Services

Kate Zirkle Marketing Services Manager
Karin Szust Digital Marketing Specialist
Kayleigh Bracht Marketing Coordinator

Customer Care

Darcy L. Contact Center Manager 
Lisa Geraghty Senior Customer Care Embracer
Ryan "Mac" MacLennan Customer Care Embracer
Brian Lavrich Customer Care Embracer
Christine L. Customer Care Embracer
David Profio Customer Care Embracer
Jocelyn Alexander Customer Care Embracer
Joshua Baum Customer Care Embracer

Claims

Jenna Mahan, RVT Lead Claims Adjuster
Chris Wrona Senior Claims Adjuster
Adrienne S.
Senior Claims Adjuster
Sandra "Sam" Adkins, RVT Claims Adjuster
Megan Isom, RVT Claims Adjuster
Amanda Collins, RVT Claims Adjuster
Ericka Ott, RVT Claims Adjuster
Carrie Harviel Claims Adjuster
Alissa Tyminski, RVT Claims Adjuster
Alli Matko Claims Adjuster
Jessica H Claims Adjuster
Cynthia Hokes Claims Administrator
Anna C., RVT Claims Administrator
Kyle Broxon Claims Administrator
Karen Giardina Claims Administrator
Lexi Dvorak Claims Administrator
Melissa Erdman Claims Administrator
Joy Wrona Claims Coder
Janine Kinnett Claims Coder