---
title: How Do I Cancel My Pet's Policy? | Embrace Pet Insurance Help Center
description: Embrace offers personalized, affordable pet insurance for dogs & cats with up to 90% back at any vet. Add a wellness plan for total protection. Get a free quote for your pet's customized policy.
lastUpdated: 2025-10-02T19:06:14.000Z
sources:
  html: https://www.embracepetinsurance.com/help/article/how-do-i-cancel-my-pet-s-policy
  md: https://www.embracepetinsurance.com/help/article/how-do-i-cancel-my-pet-s-policy.md
---

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# **How Do I Cancel My Pet's Policy?**

Embrace’s cancellation policy and how to cancel.



## What Should I Know Before Cancelling My Pet's Policy?

- <a href="https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have">**Waiting periods**</a> **** are reset & policies are subject to new underwriting if you cancel & purchase a new policy later
- <a href="https://www.embracepetinsurance.com/help/article/what-are-pre-existing-conditions-and-does-embrace-cover-them">**Pre-existing conditions**</a> **** follow your pet from policy to policy

  - If you cancel today & sign up again later (whether with Embrace or another company), conditions your pet has been treated for or diagnosed with are considered pre-existing & may not be covered

## How Do I Reduce My Coverage Instead of Cancelling?

- If you’d rather reduce your premium than cancel

  - Log into your <a href="https://my.embracepetinsurance.com/#/Login">**MyEmbrace**</a> customer account
  - Then, visit the **** <a href="https://www.embracepetinsurance.com/help/article/how-do-i-change-my-pet-s-coverage">**Change Coverage**</a> **** section to adjust your policy to better fit your budget

## Will I Get a Refund If I Cancel?

- lf you cancel **within** up to 30 days of your initial policy start date & have not submitted any claims, you will receive a full refund
- If you cancel **after** the free look period of your policy, or if you have submitted claims in the first 15 days, you may be eligible for a pro-rated refund

  - Pro-rated refunds are calculated from the day after you cancel to the end of the current billing cycle


***Disclosure:** Cancelation policy may vary state by state.

## Still Want to Cancel?

We hate to see you go, but we'll always honor your request to cancel your policy.

To cancel your policy, please give us a call at <a href="tel:800-643-7578">**(800) 643-7578**</a>.


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## Still Have Questions?

Get in touch with our Insurance and Claims Experts

##### Customer Care

Monday - Friday: 9 am - 8pm ET

Saturday: 10 am - 2pm ET

Phone: (855) 540-2104*

Fax: (800) 238-1042

##### Policy Quotes & Purchase

Monday - Friday: 9 am - 8 pm ET

Saturday: 10 am - 4 pm ET

Phone: (855) 540-0591



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