---
title: How Can I Add or Remove a Pet Via MyEmbrace? | Embrace Pet Insurance Help Center
description: Embrace offers personalized, affordable pet insurance for dogs & cats with up to 90% back at any vet. Add a wellness plan for total protection. Get a free quote for your pet's customized policy.
lastUpdated: 2025-10-02T19:06:14.000Z
sources:
  html: https://www.embracepetinsurance.com/help/article/how-can-i-add-or-remove-a-pet-via-myembrace
  md: https://www.embracepetinsurance.com/help/article/how-can-i-add-or-remove-a-pet-via-myembrace.md
---

---

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[How Can I Add or Remove a Pet Via MyEmbrace?](/help/article/how-can-i-add-or-remove-a-pet-via-myembrace)
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# **How Can I Add or Remove a Pet Via MyEmbrace?**

How to add or remove pets in your MyEmbrace customer account.

## Removing a Pet Via MyEmbrace

Pets cannot be removed via [MyEmbrace](https://my.embracepetinsurance.com/#/Login) at this time. Please [contact us](https://www.embracepetinsurance.com/contact-us) for more information.

## Adding a Pet Via MyEmbrace

Your pet must be in your care and reside at the address listed in the policy to add them to your policy.
​

1. Log in to [MyEmbrace](https://my.embracepetinsurance.com/#/Login) and select **Add New Pet** under **My Pets** on your home page

![Upon logging in to MyEmbrace, you can Add New Pet under My Pets on your home page.](//images.ctfassets.net/cy68knbg9g5b/0rIdsMQMgE2AR1f63R4gS/45f909fcccc1176e398a9cd079e786f8/1-_Policy_Overview__1__-_Add_or_Remove_a_Pet_Via_MyEmbrace.jpg?w=804)
2. Complete the required fields with your pet's information including:

- Name
- Sex
- Spay/Neuter Status (if your pet isn't spayed/neutered, please indicate **No** – we can update that later)
- Species
- Breed
- Age
**Pro Tip:** Be sure to enter details correctly to ensure you get an accurate quote.

Select **Continue to Quote**

![After completing all required fields with your pet's information including Name, Sex, Spay/Neuter, Species, Breed and Age. Select Continue to Quote.](//images.ctfassets.net/cy68knbg9g5b/6xsggxDB4JGLt52j4QZyI2/8e6cd1164afa54f35e982afdf4c38e31/2-_Add_New_Pet.jpg?w=804)
If you are adding a pet within your renewal period, you will be given the option to add your pet at [renewal](https://embracepetinsurance.com/help/article/what-is-the-process-for-renewing-an-embrace-policy) or as of the current date.

- If you add a pet using the current date, the quoted rate is subject to change at renewal
- If you add your pet at renewal, waiting periods will not start until the renewal date

![Embrace Pet Insurance change coverage screen, offering options to update either the renewal policy or the current policy, with details on how each affects changes in coverage and billing.](//images.ctfassets.net/cy68knbg9g5b/3dEwxn4LoueoO8vO3woSI5/39d5b952c4fdc33ce2ec87e24b79cfe1/2-_Cont.__1__-_Add_or_Remove_a_Pet_via_MyEmbrace.jpg?w=804)
3. [Personalize your pet's coverage](https://embracepetinsurance.com/help/article/how-can-i-personalize-my-policy-through-embrace-to-best-fit-my-needs) including:

- Annual Maximum
- Annual Deductible
- Reimbursement Percentage
Your existing pets’ coverage is shown under **Pet Details**, as well as the quote for your new pet with the updated premium estimate for all pets on the policy and the amount due at the time of addition.

**Note:** Even for new pets, adding or increasing [Wellness Rewards](https://www.embracepetinsurance.com/help/article/what-is-embrace-s-wellness-rewards) requires back-payments for all months to the start of your current policy period. These back-payments will be evenly distributed across the remainder of your policy year. Because Wellness Rewards is a non-insurance benefit, it is not prorated.

Select **Review Plan**

![You can personalize your pet's coverage in this page including the Annual Maximum, Annual Deductible, and Reimbursement Coverage. Meanwhile, your existing pets' coverage is shown under Pet Details.](//images.ctfassets.net/cy68knbg9g5b/MXVhgoNQzSpWqKn7aMA4V/7cfbf2f6ed85ff205f417151abcbecd8/3-_Choose_a_Plan.jpg?w=804)
4. Review your pet's coverage and start dates

You may add more pets if applicable by selecting **Add New Pet** and repeating steps 3-6

**Note:** Your pet’s illness [waiting periods](https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have) cannot end if they have not had a full physical exam by a veterinarian in the 12 months before the start of coverage. For newly adopted pets, puppies and kittens, they need to have been examined since you brought them home. If either of the above has not occurred, the pet must have a physical exam by a licensed veterinarian within 14-days of their addition for coverage to begin

When you are finished adding pets, select **Next**

![Embrace Pet Insurance coverage summary screen showing plan details for three pets, Hachi, Callie, and Bella, with options to edit coverage. A 'Next' button is highlighted for finalizing updates.](//images.ctfassets.net/cy68knbg9g5b/sBuR53h85kfjq5qBQdOwP/6de4dad72d422441f6a4305313435c60/4-_Coverage_Summary.jpg?w=804)
5. The **Finalize Coverage Changes** page is very important. Confirm the information is correct and acknowledge the changes by checking the box stating **I Understand My Coverage and New Policy Payment Totals**

Select **Finalize Changes**

![In this page, confirm the information is correct and acknowledge the changes by checking the box stating I Understand My Coverage and New Policy Payment Totals. Then select Finalize Changes.](//images.ctfassets.net/cy68knbg9g5b/3m1qpjLKKSUQgC2a0U8uHC/6916ecbd2d5baa324f5f4a49ed306fba/5-_Finalize_Changes.jpg?w=804)
You will receive an email with your most up-to-date policy documents

## Reasons You're Unable to Add a Pet Via MyEmbrace

- A change has been made to your policy within the last 24 hours
- A change has been made since your renewal was created
- You are within 5 days of your renewal date
If you would like to close your pet's account or you are unable to add a pet online, [contact us](https://www.embracepetinsurance.com/contact-us).




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## Still Have Questions?

Get in touch with our Insurance and Claims Experts

##### Customer Care

Monday - Friday: 9 am - 8pm ET

Saturday: 10 am - 2pm ET

Phone: (855) 540-2104*

Fax: (800) 238-1042

##### Policy Quotes & Purchase

Monday - Friday: 9 am - 8 pm ET

Saturday: 10 am - 4 pm ET

Phone: (855) 540-0591



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