---
title: Can I Transfer Coverage If I Have to Rehome My Pet? | Embrace Pet Insurance Help Center
description: Embrace offers personalized, affordable pet insurance for dogs & cats with up to 90% back at any vet. Add a wellness plan for total protection. Get a free quote for your pet's customized policy.
lastUpdated: 2025-10-02T19:06:24.000Z
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---

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# **Can I Transfer Coverage If I Have to Rehome My Pet?**

If your pet has a current policy with Embrace, you can transfer coverage to a new pet parent if they’re rehomed.



## **What Does Transferring a Pet’s Coverage Mean?**

Transferring a pet’s coverage means uninterrupted coverage so the pet will not have new [waiting periods](https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have), and any covered claims will continue to be covered by the policy (as long as the coverage is not increased at the time of transfer).

## How to Initiate a Transfer

The original pet parent must [contact us](https://www.embracepetinsurance.com/contact-us) by phone with:

- Original policy number
- Name of the pet being transferred
- Name of the person accepting the transfer
Once the original pet parent has initiated the transfer, the new pet parent must [contact us](https://www.embracepetinsurance.com/contact-us) by phone to accept the transfer **within one calendar week** with:

- Name of the pet being transferred
- First & last name of the original pet parent
- New pet parent’s first & last name
- New pet parent’s policy number (if they’re a current Embrace policy holder)
If the new pet parent doesn’t have an existing policy, they must provide the following additional information:

- Contact information (billing & mailing address, email address, phone number)
- Payment information (credit/debit card or checking/savings account)

## Entire Policy Transfer

If a new pet parent is taking over an entire policy with all pets, or if the existing policy only has one pet, the original pet parent and their contact information will be removed and replaced with the new pet parent’s information.

The original pet parent must [contact us](https://www.embracepetinsurance.com/contact-us) with:

- Original policy number
- New pet parent’s first & last name
Once the original pet parent has initiated the transfer, the new pet parent must [contact us](https://www.embracepetinsurance.com/contact-us) by phone to accept the transfer **within one calendar week** with:

- First & last name of the original pet parent
- Name of pet(s) being transferred
- First & last name of new pet parent
- Contact information (billing & mailing address, email address, phone number)
- Payment information (credit/debit card or checking/savings account)
Once the policy transfer is complete, the new pet parent will be charged a pro-rated premium from the day of transfer initiation through the current monthly (or yearly) payment period. The policy number does not change.
​
The original pet parent will receive a pro-rated refund from the transfer date through the remaining monthly (or yearly) payment period and they will be removed from the policy entirely.

## Timeline to Transfer a Pet

We recommend the original pet parent and new pet parent coordinate so the transfer is initiated and completed within the same business day.

The new pet parent has one calendar week to accept the transfer of the pet. The original pet parent will receive an email on the second business day after initiating the transfer to confirm that the pet will be removed or cancelled from their policy seven days from the initial transfer date if the new owner doesn’t [contact us.](https://www.embracepetinsurance.com/contact-us)

If the new pet parent doesn’t call to accept the transfer one week from the original authorization, the pet will be removed from the current policy and the new pet parent will have to start a new policy, which means the pet is subject to new [waiting periods](https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have) and underwriting. Any conditions the pet may have had will be considered [pre-existing](https://www.embracepetinsurance.com/help/article/what-are-pre-existing-conditions-and-does-embrace-cover-them) even if it was covered under the previous policy.

## Cost of Transferring a Pet

**Transferring to a New Policy**

If the new pet parent does not have an existing policy, they are responsible for a [$25 activation fee](https://www.embracepetinsurance.com/help/article/how-do-i-get-a-quote-or-purchase-a-policy) to [begin a new policy](https://www.embracepetinsurance.com/help/article/what-are-the-steps-after-starting-a-policy) and a full month’s (or year’s, if choosing to pay annually) premium.

**Transferring to an Existing Policy**

If the new pet parent has an existing policy, the pet parent accepting the transfer will be charged a pro-rated premium related to the pet’s coverage.

Transferring a pet to a new pet parent can cause a [change in that pet’s individual premium](https://www.embracepetinsurance.com/help/article/why-did-my-premium-change) and coverage since rates and certain coverage options are based on Zip Code and policy factors.

Once the pet is transferred to the new policy, they are removed from the originating policy. This means a change in premium for the original pet parent, or they are not financially responsible for the pet insurance policy if this was the only pet.

**Note:** If transferring a pet from the original policy only leaves one pet, the [multi-pet discount](https://www.embracepetinsurance.com/help/article/what-discounts-could-i-get-for-my-embrace-policy) will be removed

## Adjusting Coverage at Time of Transfer

The new pet parent can [change the pet’s coverage](https://www.embracepetinsurance.com/help/article/how-do-i-change-my-pet-s-coverage) if they wish, but they should know:

- Reducing coverage doesn’t change [waiting periods](https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have) or potential [pre-existing conditions](https://www.embracepetinsurance.com/help/article/what-are-pre-existing-conditions-and-does-embrace-cover-them)
- Increasing coverage resets [waiting periods](https://www.embracepetinsurance.com/help/article/what-waiting-periods-does-embrace-have) & underwriting



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## Still Have Questions?

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Phone: (855) 540-0591



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