---
title: Cat's Broken Leg Pet Insurance Claim
description: Poor Gilbert accidentally got his back leg stuck in a kitchen drawer handle, resulting in a broken foot, expensive surgery and long recovery.
lastUpdated: 2025-10-02T19:05:54.000Z
sources:
  html: https://www.embracepetinsurance.com/coverage/customer-stories/accidents/cat-broken-leg
  md: https://www.embracepetinsurance.com/coverage/customer-stories/accidents/cat-broken-leg.md
---

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# Customer Stories



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[Customer Stories](/coverage/customer-stories)
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[Pet Insurance Claims Involving Accidents Claim Stories](/coverage/customer-stories/accidents)
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[Cat's Broken Leg](about:blank#)
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# Gilbert's Story

![Here's a cat with broken leg lounging comfortably at a couch after being well taken care of at the vet, and with the aid of embrace pet insurance.](//images.ctfassets.net/cy68knbg9g5b/4FQH3Zig4OPYItaieDRmky/09b916eea4b99133908f54b092521ab3/gilbert-breaks-his-leg.webp?)
Poor Gilbert got himself into a heap of trouble.

### Vet Bill: $4,061

### Background

Accidents happen. That much we can be sure of and we've seen our fair share of random accidents here at Embrace. Gilbert, a gorgeous cat from Seattle, [Washington](https://www.embracepetinsurance.com/state/pet-insurance-washington-wa) knows all too well that if it could potentially happen, it probably will unfortunately.

### Gilbert's owner Patti shares her story:

"At 2am, I woke to my cat, Gilbert, screaming from the kitchen. I found him dangling by a kitchen drawer handle from his rear, left foot. Needless to say, it was an unexpected, freak accident. One for which I wasn't sure how I would pay. I brought Gilbert to the emergency vet where he was given pain medication. The radiographs indicated a clean break across all four metatarsals. He would need surgery to save the foot. Estimated cost was $4000.Did I have pet insurance, the vet asked? At that point I may or may not have jumped up and down, "Price is Right" style. Yes! I'd nearly forgotten! I did have pet insurance! The folks at Embrace were prompt, professional, helpful and friendly. The insurance covered nearly $2900! The insurance was painless enough to pay for that I'd nearly forgotten about it, and it saved Gilbert's foot! I now encourage all of my pet-parent friends to get insurance - and I can't recommend Embrace highly enough!"According to Patti, Gilbert is doing great and recovering nicely.

## Gilbert's Claim Refund

| **Claim Details** | **Amount** |
| --- | --- |
| Actual Vet Bill | $4,061.04 |
| Covered Charges | $4,034.96 |
| Annual Deductible | $450.00 |
| Copay | $716.99 |
| Total Embrace Reimbursement | $2,867.97 |



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